Terms of Service

1. About these terms

These Terms of Service govern use of the Aqvarin Ledger website and provide general terms for the AI consulting and automation services described on it. “Aqvarin Ledger,” “we,” “us” and “our” refer to the business presenting these services. “Client” means the person or organization entering into a written engagement for services.

Browsing the website does not by itself create a paid engagement. A service request, a displayed confirmation or selection of a service is an inquiry only. A project begins when the parties agree to its written scope and the applicable commencement conditions. The proposal or service agreement identifies the contracting parties and authorized representatives.

2. Services and scope

Services may include readiness assessments, AI implementation planning, workflow automation, website or support assistants, internal AI agents, document workflows, CRM connections, custom large language model integrations, individual consultations and ongoing optimization. The website describes general service categories rather than a commitment to implement every feature within a fixed fee.

A written proposal should describe deliverables, supported systems, assumptions, exclusions, client responsibilities, review requirements, timing and fees. An engagement is limited to that agreed scope. Additional workflows, new integrations, material revisions or changes to assumptions may require a separate agreement or a written change to the existing scope.

3. Project inquiries and the website form

The website form requires completion of the displayed fields before showing a confirmation. In its current implementation, it is a local front-end interaction: the form does not transmit the entered information to Aqvarin Ledger, save a submission on a server, take payment or create an order. A confirmation therefore does not constitute receipt of an email, acceptance of a project or a commitment to provide services.

If an inquiry channel is connected later, its operation and the corresponding privacy disclosures should be updated before it is used. Please provide only a general description of the project in public inquiry channels and do not include passwords, access tokens, financial account details, regulated records or confidential third-party material.

4. Pricing, quotations and third-party charges

Website prices are stated in United States dollars. The listed price describes the relevant service offering and is subject to the scope established in the written proposal. The hourly consultation price applies to agreed consulting time, and the monthly support price applies to an agreed support period and service scope.

Model-provider usage charges, API fees, software subscriptions, hosting, premium connectors, client platform licenses and other third-party costs are not included unless expressly stated. Any applicable taxes and additional charges should be identified in the proposal or invoice. A website price is not a promise that every integration or project variation can be delivered for the same amount.

5. Billing and payment

Payment instructions, due dates, any deposit and milestone arrangements are provided in the written engagement or invoice. No payment is processed through the project inquiry form. Clients should use only payment details confirmed for their engagement and should seek clarification if payment instructions appear inconsistent.

Work may depend on completion of agreed commencement conditions, including any payment identified in the proposal. If a payment issue arises, the parties should address it promptly. Any suspension for nonpayment must be handled consistently with the written agreement and applicable law. No automatic payment, recurring charge or payment method is created by this website form.

6. Scheduling and client participation

Delivery timing depends on project scope, application access, sample information, third-party capabilities and the availability of client review. Any delivery date or milestone must be confirmed in writing. General descriptions on the website do not establish a fixed deadline.

Clients are responsible for identifying an authorized project contact, supplying accurate requirements, arranging lawful access to supported systems and reviewing deliverables within the agreed process. Delays in access, approvals or essential information may require a revised schedule. The parties should document changes that materially affect timing or scope.

7. Changes, testing and acceptance

Requests that change the intended workflow, introduce additional sources or expand the actions an AI system may take should be evaluated before implementation. Aqvarin Ledger may propose adjustments to fees, timing and responsibilities for such changes. Additional work is subject to agreement rather than assumed from an initial inquiry.

Testing should use representative inputs and agreed acceptance criteria. Clients should identify concerns, exceptions or discrepancies during the review process. Acceptance procedures, any included revision period and the treatment of remaining issues are established in the engagement. Deployment into a client environment should follow the agreed authorization and review steps.

8. AI capabilities and human review

AI systems can generate information that is incomplete, inaccurate, inconsistent or unsuitable for a particular situation. Their behavior may also change when provider models, application interfaces or source information change. Outputs should be reviewed in proportion to the task and its consequences.

An engagement should define which actions may be automated, which require approval and how uncertain output is escalated. The client remains responsible for business decisions, legal compliance and the use of output in its operations. AI services are not a substitute for professional legal, medical, accounting, financial or other regulated advice, and no particular business outcome or financial return is guaranteed.

9. Third-party applications and providers

Integrations may depend on software, model providers and services supplied by third parties. Those services have their own terms, fees, availability, permissions, processing arrangements and usage restrictions. Compatibility must be assessed against the client’s account features and the provider’s supported capabilities.

Aqvarin Ledger cannot control a third party’s outages, model changes, price changes, account restrictions or discontinuation of an interface. Where such a change affects an agreed workflow, the parties should assess the impact and determine whether configuration changes, a revised scope or an alternative approach are appropriate.

10. Information, confidentiality and permissions

Each party should use information received for an engagement only for the agreed purposes and protect confidential material using arrangements appropriate to the project. The engagement should address access, permitted data sources, retention, authorized recipients and any required data-processing terms before confidential or personal information is introduced.

Clients must have the necessary rights and authorizations for the records, content and systems they provide or connect. Do not supply data in violation of another person’s rights or a contractual restriction. Credentials should be exchanged through an agreed secure process rather than public forms or website demonstration fields.

11. Intellectual property and deliverables

Clients retain their rights in the materials and information they provide. Aqvarin Ledger and third-party licensors retain rights in pre-existing tools, methods, templates, software, documentation and other materials unless a written agreement expressly provides otherwise.

Ownership or licensing of custom deliverables, permitted uses, source materials and any transfer conditions should be specified in the engagement. Provider-generated output may be subject to provider terms and may not be unique. A project should not be assumed to include transfer of third-party software rights or unrestricted rights to every supporting tool.

12. Cancellation, rescheduling and refunds

Cancellation or rescheduling requests should be made through the contact channel agreed for the engagement. Before work begins, the parties should confirm the cancellation arrangements and identify any authorized third-party commitments or reserved service time.

For a cancellation, fees are assessed against work actually performed, services supplied and authorized non-recoverable costs, as established by the agreement and applicable law. Any prepaid balance that is refundable after that assessment should be returned through an agreed payment method. Deposits are not automatically described as non-refundable by these general website terms.

For ongoing support, the agreement should state the service period, renewal arrangements and any notice needed to end future service. This website does not enroll users in automatic renewal. Nothing in these terms removes statutory rights or prevents the correction of an agreed service issue.

13. Acceptable use

Do not use the website or services for unlawful activity, unauthorized system access, abusive communications, infringement, impersonation, deceptive content or attempts to compromise a person’s privacy or security. Do not submit material you are not authorized to share.

Do not interfere with website operation, attempt to extract confidential information or use integrations to exceed agreed access permissions. Service actions must remain within the approved scope and the relevant provider’s conditions.

14. Website material and demonstrations

Website copy is general information about the available services. The LLM point-cloud interaction is a visual demonstration only and does not call a model, analyze the entered task or make an operational recommendation. Generated imagery illustrates the design concept and should not be interpreted as depicting company facilities, employees or completed engagements.

Any review content explicitly labeled as an illustrative draft is sample layout copy, not customer feedback. Only authentic, approved feedback should be presented as a customer testimonial. The website does not state guaranteed savings, implementation success rates or completed client results.

15. Responsibility and limits

Each party is responsible for its obligations under the written engagement and applicable law. Any limitation of liability for a paid engagement must be expressed in the applicable agreement and cannot exclude a liability that the law does not permit to be excluded.

For website information and demonstrations, use appropriate judgment and seek clarification before relying on material for a business decision. Nothing in these terms restricts non-waivable consumer rights, remedies for fraud or other rights that applicable law protects.

16. Disagreements and governing terms

If a concern arises, contact Aqvarin Ledger with a description of the issue and relevant engagement details so it can be reviewed. The parties should first attempt to resolve the matter through their agreed project contacts.

The written engagement should specify governing law and any dispute-resolution arrangements. In the absence of such an agreement, applicable law determines the parties’ rights and the appropriate forum. These website terms do not impose mandatory arbitration or waive a right that cannot lawfully be waived.

17. Updates and order of documents

The date at the top of this page identifies this version of the terms. Changes may be made to reflect service or website changes. A later website update does not automatically change an existing signed engagement.

A specific written agreement governs the engagement where it addresses the same subject as these general terms. If one provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. Questions about these terms can be directed to the contact details below.